Visiting Nurse Association & Hospice of the Florida Keys is proud to announce that they received a perfect score from the Agency for Health Care Administration (ACHA) during their home health state licensure and Federal Medicare certification reviews.

“Our score on these reviews is an incredible demonstration of the hard work and commitment of our clinical staff in the field and our clinical managers and directors,” said VNA/Hospice President & CEO Jody Gross. “I am so proud to be allowed to work with them in providing the best of home care in the Keys.”

ACHA reviews are performed at random and are un-announced in order to provide the truest and most accurate picture of the care provided by the agency and how it is managed. The surveyors accompany staff on patient visits to observe the quality of care, as well as extensively review the agency’s medical records, personnel files, and policy and procedures.

“Surveys are important as they establish that home health agencies are providing care according to the high standards set by Medicare and the state of Florida,” stated VNA/Hospice COO Kathleen Ryzoc. “It is an honor to work with the staff of VNA/Hospice, both here in our Tavernier office and in our Key West office, who provide such great care to our friends and neighbors.”